F&B & Heritage Retail — Singapore & Regional
Modernizing a Michelin-Recognized Heritage Brand
How we stepped in to manage Jian Bo Shui Kueh’s digital presence—refreshing their packaging, outlet collateral, and web infrastructure while scaling brand awareness across Meta, TikTok, and Xiaohongshu (XHS).
Client
Jian Bo Shui Kueh
Duration
Ongoing
Region
Singapore
Services
Web Maintenance, Creative Packaging & Label Design, New Outlet & Menu Signboard Graphics, Social Media Management (FB, IG, TikTok, XHS), Meta Performance Ads
The Challenge
Preserving 60+ years of heritage while revitalizing brand touchpoints across physical outlets and modern social channels.
As a legacy Michelin Bib Gourmand brand established in 1958, Jian Bo Shui Kueh needed a seamless transition when taking over their web and creative marketing operations. The primary objective was to modernize retail touchpoints—from product packaging and labels to new outlet launches and menu signboards—while executing targeted social campaigns to connect with younger foodies on TikTok and Xiaohongshu without losing their core audience.
The Approach
Every project is delivered through a structured, outcome-driven approach
01
Website Maintenance & Retail Design
Took over web operations (jianboshuikueh.com) to ensure seamless performance while designing packaging, stickers, product labels, and menu signboards for new outlet openings.
02
Omnichannel Social Strategy
Expanded content creation beyond Meta onto TikTok and Xiaohongshu (XHS), showcasing heritage recipes, festive promos, and lifestyle snack moments to capture younger demographics.
03
Hyper-Local & Festive Ad Campaigns
Executed targeted Meta ad campaigns for new product launches, UGC drives, baby shower/gift packages, and event catering, scaling ad engagements and drive-to-store awareness.
04
Community & Brand Advocacy
Drove high-engagement viral campaigns around flagship moments, including the Tiong Bahru Market re-opening, SPBA Awards, and Michelin Bib Gourmand celebrations.
Key Initiatives
Branding
Designed custom product labels, stickers, catering menus, and signboard graphics for new store launches.
Channel
Built native video content engines on Xiaohongshu and TikTok to tap into local and tourist foodie markets.
Performance
Scaled localized ad campaigns driving engagement for ready-to-eat products, festive gift sets, and catering leads.

The Results
Numbers that moved,
and stayed moved.
400K+
Total Combined Organic Views
across Meta and Xiaohongshu platforms.
282.6K
Facebook Reach
generated via active content publishing and community management
117.9K
Organic and Paid Instagram Content Views
reaching local food lovers across Singapore.
18,100+
Engagement Generated
on single festive & award campaign activations.
S$0.01
Hyper-efficient cost-per-engagement
achieved across targeted engagement ad sets
17.8K
Profile Visits
driven to digital brand assets, expanding brand discovery
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